Use Microsoft Teams to elevate customer engagement

Date: September, 06

Time: 11:00 – 12:00 CEST

When Microsoft Teams is used to replace your Telephony solution (PBX) there are many ways to leverage Teams calling capabilities to elevate customer engagement. You can for example handle customer calls via Microsoft’s Call Queues and Auto Attendant included in Phone System. Or take customer engagement to the next level with Microsoft Teams certified contact center solutions. Receptionists specifically can be empowered to provide the best customer experience with newly released purpose build Teams attendant console solutions.

Agenda:

In this webinar you will:

• Learn more about these possibilities
• Get to see how they work
• Understand the opportunity to grow your business by integrating these solutions into your portfolio.

This webinar will be given together with Anywhere 365, a leading manufacturer of Teams certified customer engagement solutions.